Our Mission

"To protect and save lives by serving as the global information link between members and emergency responders during medical emergencies or other times of need.”


To be the international leader and trusted provider of medical and personal information to emergency responders worldwide at times of need

Core Values

We protect the health and well-being of more than 4 million members worldwide through our trusted emergency support network. We educate emergency responders and medical personnel - our partners in everyday emergency situations. And we communicate your health information, your wishes, and your directives to ensure you receive the best care possible.

MedicAlert carries out its mission by embracing the following core values:

  • Earn and maintain trust in all of our activities
  • Protect the privacy and confidentiality of records
  • Act with honesty, ethics, and integrity in all situations
  • Be innovative and responsive in our mission
  • Provide a basic MedicAlert service regardless of a person’s ability to pay
  • Maintain our not-for-profit status
  • Continue our international reach
  • Operate on a financially sound basis